The most responsible approach to ensuring constant cybersafety as far as your small business is concerned is to always be proactive about this topic and ensure that everyone within your organization is well-informed about the risks of not taking cybersecurity seriously.
This approach can be beneficial to every organization looking to minimize constant data breaches without necessarily having to sacrifice their entire business operations for it.
The threat to small businesses from cybercriminals is on the rise, with phishing attacks being a prominent method of delivering ransomware and malware.
However, the dangers extend beyond phishing emails. Many security breaches result from employees’ careless decisions, making social engineering tactics, and infected USB flash drives’ common weapons of choice.
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Another devious tactic involves scammers targeting employees with access to company finances, leading them to unknowingly transfer funds to fake bank accounts.
The consequences of cyberattacks can be devastating, with approximately 60 percent of small businesses unable to sustain their operations for more than six months following an attack, according to the US National Cyber Security Alliance.
To combat this ever-evolving threat landscape, the key lies in persuading employees to consistently implement their cybersecurity knowledge. Even with training, there are no guarantees that employees will always make the right decisions. Experts on the subjects believe that there should first be trust with employees but also, the maintenance of vigilance is also crucial.
Promoting a Cyber-Aware Culture
In the security industry, it’s widely accepted that employees constitute a company’s first line of defense against malicious activities. Therefore, instilling cybersecurity best practices in employees should be an ongoing effort and an integral part of the company culture.
Education is paramount in nurturing a shared sense of responsibility for the data they handle. Implementing an effective cybersecurity education campaign doesn’t have to be expensive or intimidating.
Instead, treat it like a marketing campaign, aiming to persuade rather than frighten employees.
To kickstart the campaign, begin with small yet impactful steps, such as using videos, infographics, posters, contests, and reminders to convey the message that security is everyone’s personal duty.
Avoid sending long, ignored memos, and keep the training engaging and enjoyable. Humor can be a powerful tool for facilitating learning.
Quarterly follow-up campaigns should reinforce cybersecurity awareness. Additionally, periodically test the employees’ knowledge by sending mock phishing emails to evaluate their ability to recognize potential threats.
Carrots and Sticks: Striking the Right Balance
David Cox, CEO of LiquidVPN, a VPN provider in Cheyenne, Wyoming, understands the high stakes involved in cybersecurity. To ensure that his team remains vigilant, he employs a combination of incentives and consequences.
Cox occasionally leaves disguised keystroke injection devices, looking like USB thumb drives, in various areas within the company premises.
This exercise serves to identify any employee who might unknowingly plug it into a workstation, generating a report with a user account and device ID details.
To simulate real-world situations, Cox also enlists a third-party service specialized in fake phishing and malware attacks. Those who fail the test or fall prey to a real attack are interviewed to understand the weaknesses in their cybersecurity awareness.
Furthermore, Cox rewards employees who demonstrate proactive behavior or exceptional situational awareness with tickets to events, dinners for two, or Amazon gift certificates.
However, Cox acknowledges the gravity of the matter, and poor cybersecurity performance cannot be tolerated indefinitely. Proper training is provided, but employees unable to meet industry standards may face termination, although Cox hopes it never comes to that.
In conclusion, prioritizing cybersecurity and fostering a cyber-aware culture is essential for businesses, especially in the face of increasing cyber threats.
Trusting employees while maintaining a vigilant approach can create an environment where cybersecurity becomes second nature to everyone, safeguarding your company’s reputation and continuity.