The problems of the Pixel 7 Pro continues and for whatever reason, some users of the smartphone are reporting that their volume button is falling off.
This isn’t the first problem being reported about the device which is Google’s flagship mobile product meant to challenge the likes of the iPhone 14 Pro or the Galaxy S22+.
Regarding the report of volume buttons suddenly falling off, Google hasn’t responded officially regarding the matter yet. Such an issue shows the adequacy of build quality regarding the Pixel 7 Pro both in its hardware and software area.
In fact, some of the users who are experiencing these inconveniences stated that the issue happened even though they’ve only used the devices for a few weeks while others said the issue began after several months of usage.
In some instances, the volume button just came off while the phone was in the pocket of the owner which led to some damage.
Android Central’s Nick Sutrich was the first to know about this when he reported the tragedy and ten experienced it himself when he tried removing his Pixel 7 Pro from his pocket before noticing the volume button had disengaged.
The sad news was about a report by 9to5Google which note that Google personnel warned some customers that an issue like this is not covered under warranty.
in the case of Sutrich, he in fact got a response from Google noting that the “staff is aware of the situation” and they would be in touch soon.
I just think it’s not a good PR for the brand considering the reputation the Pixel 7 Pro holds in the minds of many users.
But the fact that Google will continue to get notified about the issue means that a lasting solution may be found especially on future productions of the device since this is a hardware issue that cannot be simply fixed via a software update.
In this case, users of the Pixel 7 Pro needs to be aware of such an issue and take precautions in order to not get the volume button ruined even though it could potentially ruin itself without any input from the owner aside from putting it in a pocket. So a protective case that also covers the volume buttons might be a good temporal solution for now.