As technology becomes better every single day, communication becomes easier. Gone are the days when you have to always mail messages to people abroad which takes longer than enough for those messages to be delivered.
The VoIP system is here to stay and it’s really a necessity for small businesses especially businesses that wants to thrive in whatever industry it so chose. Aside the many advantages packed within the box for any business that integrates the VoIP telephony system, the efficiency and reliability is what makes the it interesting.
But what is VoIP anyway? The full meaning being Voice Over Internet Protocol. That translate to a technology that enables you to make calls using the broadband internet instead of using conventional or analog phone system which isn’t reliable by any means.
The VoIP system works by converting sounds into digital voice communication which are then transferred through the Internet Broadband. If that sounds too technical, the simple point I’m trying to make is that you are making business phone calls through the internet instead of using mobile phone carriers and so forth.
While that might sound very interesting, using the best VoIP system for small business will guarantee absolute result in the highest. Whats even more interesting is how this enhances the way you communicate at work with your employees whether you have them in house or remotely, communication can be done by simply dialing their extension and they’re answering from any part of the world in as much as there is an internet connection wherever they might be.
But to say more about the VoIP telephony system for business, let’s examine some quick advantages it has for small businesses that operates within any industry.
It saves operation cost
As said earlier above, communication are done purely over the internet which means it’s very cheap and easy to access. Whether your employees are working remotely or in house, the fact that you can communicate with them whenever and wherever is a big plus that enhances your business growth considering the importance of business communication among employees.
It’s very portable
Dealing with conventional phones and analog telephones has it’s hurdles which mostly is how unmanageable things can get at times. With a VoIP system, it’s availability is global.
Using any broadband connection, you can simply log on to your VoIP telephone and you will get a dial tone. Regardless of where you are, so far you have internet access then you’re good to go and regarding costs and connections, there shouldn’t be any issue at all.
Another big plus is the availability of the VoIP system via email or while you are traveling. Simply take your headset or IP phone, and you can contact staff or clients with a low cost call.
It’s very flexible
Of there is any great thing about the VoIP Telephony system, it’s the flexibility. Using a VoIP telephony system means you can still use your conventional phone and a VoIP converter adapter which is like the USB memory stick that can be connected to a computer.
The VoIP adapter senses the signal that are emanating from the traditional or analog telephone and then converts it to a digital data which can be routed over the internet…sounds great right? YEAH…Flexibility in action.
A computer must be turned on for the service to work. A VoIP system will also allow you to acquire your own VoIP number, so no matter where you are traveling to, just as long as you have a high speed Internet connection, you are capable of receiving phone calls to your same number.
Its also multi-functional
VoIP telephony systems aren’t limited to just making internet phone calls alone.With this system setup, you can make an entire Unified communication among which includes Videoconferencing which is a really big plus to businesses that communicates with other management team from around the world.
Communication can be done seamlessly without the need to meet one on one hence, saving costs of transportation and even the risk of it. You also get to discuss as often as possible with your co-workers and clients, sharing data and information, files, media and so forth. This are practical examples of the many list of advantages of a VoIP Telephony System for businesses.
With that said, it’s worth noting that there are numerous VoIP telephony service providers for small business all around the globe. Choosing the best among so many might be a really daunting task which is why we are going to examine the very best 6 VoIP telephony system provider for small businesses in 2019.
Number one on our lisst is RingCentral which is a cloud-based VoIP Telephony system that is built to over-simplify the processes of business communications. The system has all it takes to enhance business communication such as business meetings, phone calls, text messaging and video/audio conferencing.
While those aren’t the end of the RingCentral VoIP telephony system, they also facilitate business communication features like Call monitoring, collaboration tools and reporting solutions which are there to give full access and control to your business communication effortlessly. One other big plus is that it can also be integrated with other business systems such as Zendesk, Microsoft, and Google for a more streamlined workflow.
For pricing, RingCentral offers different plans depending on the number of users you plan to enroll in the system. These may be billed annually or monthly and can range from $19.99/month/user to $49/99/month/user.
The vendor offers a comprehensive free trial to get you up to speed with the features. You can sign up for the RingCentral free trial here.
2. Skype for Business
The Microsoft’s owned Skype is a very great business communication solution that can be counted on for any form of business communication. Considering how far Skype had been in the business of connecting people via video and audio conversation, their crystal clear HD video quality with amazing audio quality makes their service outstanding and trustworthy.
With Skype for Business, you can communicate via instant messaging, video chat and international calls. While the system has a very simple and intuitive user interface with comprehensive features, communication can be held between people numbering up to 250 as well integration with third-party business applications, contact landlines and even mobile phones or simply manage messages on mobile devices.
It also has a familiar interface and low learning curve that makes it great for users who are not tech-savvy. To top it all off, the basic form of Skype is available for free. Should you need more advanced features, they offer paid plans that range from $5.50/user/month to $12.50/user/month.
3. PanTerra CloudUC
The PanTerra CloudUC isn’t new in the business communication industry as they offer a scalable and enterprise-grade communication platform that leverages the power of PBX systems as well as team collaboration applications, contact management tools and even unified messaging software.
What the service does is unifying your different communication channels so as to be able to manage everything all in one simple place which is why it supports multiple systems and integrations that are highly configurable.
Should you be interested in investing in this software solution for your small business, be sure to contact the vendor. They only offer quote-based plans to ensure that you are getting the set of features you require at rates that fall within your budget.
You can easily sign up for a PanTerra CloudUC free trial here and get to know the features firsthand at no cost and without commitment.
This is a Contact Call Center based system for small and medium sized businesses. The system is essentially built to enhance how you conduct customer supports and operations to your customers. It allows seamless international call features and also supports advanced call routing and call record keeping for later usage.
Another thing the system does is providing you with real-time access to customer information during calls to further optimize each communication you might have had with your customers Also, it integrates well with other business systems such as CRM, ERP and even ERP applications.
As of now, there are four pricing plans which are based on the number of agents you are planning to bring onboard and also the number of software tools you want to integrate. But essentially, prices range from €19/month to €149/month and they offer discounts for those opting to pay on an annual basis. The vendor also offers a custom plan that is available by quote for your convenience.
5. Zoho Cliq
If you’ve heard us praising the Zoho Cliq at any point in time, it’s because it offers a reliable all-in-one platform for real-time communication in the form of chat, audio and video calls as well as teleconferencing.
No matter the size of your company the Zoho Cliq system integrates fine into your system equipping your business with everything needed to enhance team collaboration. Another obvious thing about the Zoho Cliq system is that it supports file sharing, slash commands and task bot automation which helps you consolidate all the information needed for projects.
Built with security in mind, the system gives you the option to encrypt your communication via SSL certificates and multiple-protocol support. If you’d like to give this a trial in your business, they offer a free edition which is a good buy for a small business but for as your business grows, you can always upgrade your business plans to a more premium setup that is an Unlimited Edition plan Unlimited Edition plans that cost $1/user/month to $3/user/month depending on the number of users you have. The more users you have, the cheaper the plan will be.
The point here is the importance of business communication and it’s advantage to businesses. When you use the right system, your business stands a chance of growth as communicating ideas and information between between you and your employees and even customers is very essential for the growth of your business on the long run.
While VoIP telephony system might not be the future of business communication, it’s the present trend and it doesn’t seems to be going away too soon. Moreover, there are so many outstanding VoIP telephony devices from big OEMs like Polyocm, Yealink, Cisco and Jablocom offering you with beautiful office communication devices which aren’t so expensive but easy to maintain on the long run.