As of yesterday, the report that Nest will be shutting off its service that powers Revolv Smart home hub was over the air but now the company says its trying to help owners of those devices. Nest bought Revolv back in 2014 but stopped selling the hardware and so made the announcement yesterday about how its going to be shutting off its support for those already in possession of those devices. So in a Twitter post, the company said it will help encourage Revolv users via an email support system.
After there were contacts from other media outlets to see through the matter in a better light, Nest said its worming on to find the best resolution for affected uses which it says could involve compensation in fact. Although the amount those compensations would be are yet to be made public but you might want to contact the [email protected] for a support in case you own one of the device.
Customers with questions can contact customer support at[email protected]. We’ve been working with the small number of Revolv customers on a case-by-case basis since we sent out the first customer notification in February to determine the best resolution, including compensation.
Revolv owners, we’re here to help. Please get in touch so we can find the best solution for your needs: [email protected]
— Nest Support (@nestsupport)April 5, 2016
Source: Engadget, Revolv Twitter